If you find yourself stuck on the login page and cannot login, try to clear your browser cache, try using another browser and then finally try to reset your password. If all else fails, send us a message, we will find a way to log you in!
I Can't Login to cPanel
If you cannot login to cPanel, please check your email to ensure your using the correct password we sent you when your created your account with us. (As long as you have not changed the password since).
If you click on ‘Reset Password’ you will be prompted to enter your username and an email will be sent to you with instructions how to proceed. Remember to check your spam folder too.
I Can't Login to Webmail
If you cannot login to your Webmail account, please check your email to ensure your using the correct password we sent you when your created your account with us. (As long as you have not changed the password since).
If you click on ‘Reset Password’ you will be prompted to enter your username and an email will be sent to you with instructions how to proceed. Remember to check your spam folder too.
Return Policy?
Yes! We do respect the fact that sometimes things change and obligations cant be met. And for other reasons we offer our clients a 14 day return/refund policy as stated here. Conditions must be met.
Is SingleBuck Canadian?
Yes! We are owned and operated in Canada! (Nova Scotia to be exact). Our servers are based in the United Kingdom.
Why our prices are reasonable?
We choose to be an advocate for the little guys. We don’t want to overcharge for services which we feel are essential for your success. We have put together a blog post here to better explain this!
How do I change my currency
To change the default currency in our shop you can edit your profile. Scroll to the bottom of the page to select from a list of available currencies.
Changing my profile icon (picture)
Navigate to your personal account page. Scroll down to the image upload tool. You may need to delete your browser cookies to see the changes.